Mark L. Jackson
Address: 12B Saratoga Court
Latham, NY 12110-3713
Phone: (518) 783-8597
E-mail: Markis97@yahoo.com


OBJECTIVE:
To gain more experience working in computer related fields, as well as to expand my knowledge of
computer software, hardware, and customer service.



EDUCATION:
Graduated from Berne-Knox-Westerlo High School on 2025 Helderberg Trail in June of 1997.

Attended the State University of New York at New Paltz on 75 South Manheim Boulevard as
a Radio and Television Production major from Fall of 1997 to Spring of 1999.
      Related Courses: Computer Science I: Foundations, Digital Logic Design, Digital Logic Laboratory,
Calculus I, Electronic Media Production.

Graduated from The College of Saint Rose on 432 Western Avenue in May of 2001 with a major
in Computer Information Systems.
      Related Courses: Data Structures, Database Management, Computer Graphics, PC Organization and
Applications, Decision Support, Computer Networks, Visual Basic, Operating Systems and Unix/Linux,
Microcomputer Architecture, Systems Analysis and Design, Java, Advanced Web Programming, and Systems
Design and Implementation.



COMPUTER SKILLS:
Software Known: Adobe (Acrobat, Acrobat Reader, Active Share, Dimensions, Illustrator, Photoshop,
Premiere); Borland Developer Tools (C++); Java Runtime Environment (Forte, JDK 1.4.0, JSDK 1.2.2);
Lotus SmartSuite Millennium Edition (1-2-3, Word Pro); Microsoft Office 2000/97 (Access, Excel,
FrontPage, Image Composer, Outlook, PowerPoint, Publisher, Word); Microsoft Visual Studio 6.0
(Visual Basic, Visual C++, Visual J++); Netscape (Communicator, Compass Server, Composer, Enterprise
Server, Navigator, Proxy Server); Novel (GroupWise, NetWare); Oracle9i (Designer, JDeveloper, OC4J,
Portal); Symantec (Norton AntiVirus, Norton CleanSweep, Norton Utilities, PC Anywhere);
WebTrends (Enterprise Reporting Center, Log Analyzer); WordPerfect Office 2000 (Presentations,
WordPerfect); Calcium; Dreamweaver; Electronics Workbench; Paint Shop Pro; Partition Magic; Perseus;
Visual Prolog.

Operating Systems Known: DOS; Linux (Red Hat, Mandrake); Mac OS; Microsoft Windows (3.1, 3.11,
95, 98, ME, NT, 2000); Unix.

Languages Known Well: C++, HTML, IBM Assembly Language, Java, Java Script, Visual Basic,
and Visual Basic for Applications.

Languages Known: ASP, CGI Script, Cold Fusion, DHTML, JSP, Perl, SQL, UML, VB Script, Visual Prolog,
and XML.



EXPERIENCE:
Senior Computer Programmer/Analyst in the Internet Technical Services Unit of the New York
State Education Department Office of Management Services on 89 Washington Avenue from
July of 2001 to present.
      Responsibilities: Web and other application design, server maintenance, meeting with customers,
troubleshooting web applications and sites, and software installation and support.

Information Technology Services Intern at the New York State Education Department Office of
Management Services on 89 Washington Avenue from January of 2001 to May of 2001.
      Responsibilities: Web and other application design and programming.

Gateway Computer Sales Associate/Solutions Advisor at the Gateway Country at Latham Circle
Mall on 800 New Loudon Road from March of 2000 to May of 2001.
      Responsibilities: Customer service, answering phones, opening and closing the store, and
filing paperwork.

IBM Sales Associate at the IBM store inside OfficeMax at Capital Plaza on 1814 Central
Avenue from December of 1999 to March of 2000.
      Responsibilities: Customer service, troubleshooting of display models, technical support calls,
and filing paperwork.

Electronics Associate at the OfficeMax in Capital Plaza on 1814 Central Avenue from
July of 1999 to November of 1999.
      Responsibilities: Customer service, troubleshooting of display units, answering phone calls,
and stocking.

Clerk at the Stewart's Shop in Clarksville, NY from June of 1997 to August of 1997.
      Responsibilities: Pricing, stocking, running the register, and clean up.

Volunteer work at Church dinners, the City Mission, and other church related activities
from 1992 to present.
      Responsibilities: Waiting on tables, serving food, washing dishes, and seating people.

General Staff Member of WNPC-TV, the television station at SUNY New Paltz on 75
South Manheim Boulevard for the Fall of 1998 and Spring of 1999 semesters.
      Responsibilities: Fully trained in editing on the Amiga 4000; camera work using High 8,
Three quarter, and studio cameras.


References furnished upon request.